REFUND POLICY

Thank you for choosing WFAZICS LLC! Your satisfaction is very important to us. If you are not completely satisfied with your purchase, we hope to assist you through the following refund and exchange policy.

1. Return Conditions
   We accept return and exchange requests under the following conditions:
   The item must be unused and in its original condition with all original tags, packaging, and accessories.
   Return requests must be submitted within 30 days of receiving the item.
   The returned item must not be damaged or soiled by human error.
2. Return Process
   If you meet the return conditions, please follow these steps:
   Contact Customer Service: Please contact our customer service team via email or phone, providing your order number and reason for return.
   Obtain Return Authorization: Our customer service representative will provide you with a return authorization and the address to which you need to return the item.
   Package the Item: Please carefully package the item to ensure it is not damaged during transit, and include your return authorization letter.
   Ship the Item: Ship the product to the following address: 1938 E CYPRESS ST, PHOENIX, AZ, 85006
   Retain Tracking Information: We recommend that you keep the tracking number of your return package so that you can track the package status if needed.
3. Exchange Policy
   If you wish to exchange an item, please specify the item and size you wish to exchange in your return request. We will process the exchange based on inventory availability. The exchange process is similar to the return process; you will need to return the original item, and we will promptly ship the new item you requested upon receipt.
4. Refund Processing Time
   Once we receive your return package, we will usually process the refund request within 7 business days. The refund will be issued through your original payment method. Please note that the refund processing time may depend on your payment method and bank processing time.
5. Shipping Cost Handling
   If your return is due to receiving the wrong item or a defective product, WFAZICS LLC will cover the return shipping costs.
   In other cases, the customer is responsible for the return shipping costs.

If you have any questions about our refund policy or need further assistance, please feel free to contact our customer service team. We are committed to providing you with excellent service and support. Thank you for your trust in WFAZICS LLC!